Terms of Usage and Privacy policy


By accessing or useing any service provided by Firo Solutions LTD, you are agreeing to 
be bound by these terms of service, all applicable laws and regulations, 
and agree that you are responsible for compliance with any applicable local laws. 
If you do not agree with any of these terms, you are prohibited from using or accessing this site. 
The materials contained in this website are protected by applicable copyright and trademark law.



Content:
    0, Definitions
    1, Restrictions and limitations
    2, Licensing and Trademark information
    3, Limitations of liability and disclaimers of warranties
    4, Payment terms
    5, Privacy Policy
    6, Contact information
    
    
Definitions:    
Firo Solutions refeers to Firo Solutions LTD.
Firo Solutions is a Private limited Company registered and operated in the United Kingdom under company number 10984534
We/I/Our refeers to Firo Solutions LTD    
    
Restrictions, terms and limitations:
    
    Firo Solutions is not accountable for any type of lost data. 
    if you find a bug or a vulnerability in one of our products you must report it to info@firosolutions.com
    You may not access or use our services from interfaces or gateways that are not published by Firo Solutions
    Firo Solutions tries very hard to deliver as little as possible downtime,
    However incase of downtime Firo Solutions does not have any responsibility for any type of loss of any sort of income or data in case of downtime
    Firo Solutions has the right to remove accounts after a warning has been sent
    Firo Solutions has the right to deny customers that we seem are unfit for our service.
    You may not:
	    Republish material from Firo Solutions
		Sell, rent or sub-license material from Firo Solutions without written consent from all board members of Firo Solutions
		Reproduce, duplicate or copy material from Firo Solutions
		Redistribute content from Firo Solutions (unless content is specifically made for redistribution).

    We have zero tollerance against Cyber Crime and illegal activity.
    If your account is commiting illegal activites such as but not limited 
    to using stolen credit cards to pay for services your account will be shutdown and removed after a 9 days email notice.



Licensing and Trademark information
    Watcher technology is a trademark that is owned by Firo Solutions.

    
    
Limitations of liability and disclaimers of warranties
    Our website may link to external sites that are not operated by us. 
    Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies or content.



Payment terms
    Firo Solutions has a collaboration with StackPointer Solutions LLC.
    StackPointer Solutions LLC is used by Firo Solutions in order to accept crypto currencies as payments. 
    No data Rather then payment information(which is email, paymenttype, transacion id and name) is being shared with StackPointer Solutions LLC in order to 
    provide to accept crypto currency as a payment.
    Firo Solutions is not liable for any refunds.
    You are billed monthly for using our software and if a payment is 
    not made Firo Solutions has the right to deactivate your subscription
    We are using the third party United States of America 
    company "Stripe Inc"(https://stripe.com) in order to process credit cards.
    Credit card number and customer email address is the ONLY thing being given 
    to Stripe Inc in order to accept Visa, Mastercard and American express credit cards.

    Firo Solutions is fully compatable with the EU regulation SCA(Strong Customer Authentication) see following links
    for more information:
    https://en.wikipedia.org/wiki/Strong_customer_authentication
    https://eba.europa.eu/regulation-and-policy/payment-services-and-electronic-money/regulatory-technical-standards-on-strong-customer-authentication-and-secure-communication-under-psd2
    We have integrated multifactor authentication when a user makes a purchase with a credit card. This is implemented
    to follow the EU regulation and protect all our users against fraud.


Privacy Policy
    Personal information:
    We gather your email address and an encrypted version of your password that only 
    the account holder can decrypt. This information is used for connecting your account to your watcher data. 
    The data is always stored as well as transferred encrypted and never leaves Europe and the EU. 
    We own all the hardware and all systems are monitored 24 hours a day every day of the year. 
    your Internet Protocol (IP) address is only stored when your password is being restored 
    or whenever suspicious activity is conducted using your account such as a large amount of failed login attemts
    
    Information discloses:
    Firo Solutions believes in a strong privacy foundation. 
    We do not reveal customer information to anyone outside of Firo Solutions.
    
    
    Third Parties:
    No customer data is ever given, distrubuted or traded to any third parties.


Contact information
    Email: info@firosolutions
   
 
    Mail:
    Firo Solutions LTD
    Carpenter Court 1 Maple Road, Bramhall, Stockport, 
    Cheshire, SK7 2DH 
    United Kingdom